1. What are Xotic Freshies products made from?
Our products are crafted with high-quality fragrance oils, durable materials, and safe ingredients designed to provide long-lasting freshness without being overwhelming.
2. How long do Xotic Freshies last?
Spray Air Freshener: Up to several days per spray (varies by fabric/surface).
Car Fresheners (Hanging & Vent Clip): Typically last 3–6 weeks depending on use and environment.
Travel Tin Candle: Burns for approx. 8–12 hours.
Mini Humidifier: Runs up to 6–8 hours per fill.
3. Can I use essential oils with the Mini Humidifier?
Yes! The H2O 220ml Mini Cup Humidifier works with water and a few drops of your favorite essential oil. Avoid thick or undiluted oils to prevent clogging.
4. Are Xotic Freshies safe to use around kids and pets?
Our products are safe when used as directed. Always keep candles, sprays, and oils out of reach of children and pets. Vent clips and hanging fresheners should not be ingested.
5. Do the spray air fresheners stain fabrics?
Our sprays are designed to be fabric-safe, but we recommend testing on a small, hidden area first to ensure compatibility.
6. How do I get the best results from the Car Vent Clip Diffuser?
Attach the clip securely to your vent and adjust your air settings for stronger or lighter fragrance distribution. Replace when the liquid runs out.
7. Can I reuse the Hanging Freshie?
No, hanging freshies are single-use and should be replaced once the fragrance fades (usually 3–6 weeks).
8. Do you offer bundles or gift sets?
Yes! We offer curated bundles (like our Ultimate 5-Piece Bundle) that combine our most popular products at a discounted price—perfect for gifting or trying multiple items.
9. How fast do you ship orders?
Most orders ship within 2–3 business days. You’ll receive a tracking number via email once your package is on the way.
10. Do you accept returns or exchanges?
For hygienic and safety reasons, we cannot accept returns on used fragrance products. However, if your order arrives damaged or incorrect, please contact us and we’ll make it right.